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Customer Service Representative - Part Time

Work type: Fixed Term Part time, Permanent Part Time
Location: NZ - North
Job no: 496844

BOC is a Member of The Linde Group which supplies compressed and bulk gases, chemicals and equipment around the globe. The company develops safe, sustainable and innovative solutions for customers in many specialty sectors, heavy industry and medical environments.

A number of opportunities have become available and we are currently looking for individuals interested in Permanent Part time employment in a customer service discipline. This role  will be based out of Penrose, NZ.

About the role

  • Attending to inbound phone and email client enquiries
  • Establishing and maintaining strong client rapport
  • Taking ownership and achieving first point resolution
  • Identifying and advising clientele on best suited products and services
  • Investigating account enquiries and processing payments
  • Adhering to all call adherence and performance based indicators
  • Commitment to our high safety culture - 100% safety 100% of the time

About you

  • A true passion for customer service
  • Outstanding verbal and written communication skills
  • Be comfortable and committed to working in a quality focused and target driven environment
  • Multi-tasking ability
  • Demonstrated clerical and administration experience
  • Intermediate to advanced computer skills (experience working with SAP and CRM is an advantage)
  • An enthusiastic and proactive approach to independent learning and training
  • Trade or welding experience (Highly regarded but not necessary)

What you'll get in return

  • An attractive salary various incentive and Rewards programs
  • A supportive environment, and a clear career path that will allow you to develop your skills towards a variety of roles including Coach, Trainer or Team Manager
  • A fun and vibrant work environment where your efforts are recognised
  • In-depth training and on-going support
  • The confidence to know that all the hard work you put in is backed up by a world class organisation

Please Note: Only New Zealand Citizens or New Zealand Permanent Residents will be considered for this opportunity


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